Privacy of Customer Data At Taxsavo, we place the highest importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our products and services and with entrusting your personal and tax return information to us. Scope This statement applies to the Taxsavo website and services that display or link to this website Information Collection ● When you purchase a Taxsavo product or service, we ask you for information such as name, address, and telephone number that helps us confirm that your payment information is correct. This information is used to create or maintain your Taxsavo account information. ● When you register, we require that you create user credentials consisting of a user id and password. We also collect an e-mail address and mobile numbers so that we may send communications such as order confirmation or information about the status of your services ordered by you. ● In order to prepare your return, to file your return and/or to provide advice about tax or any other matters, we collect information about your income, deductions, credits, investments, etc. collectively, this information is known as tax return information. Information Use ● We do not sell or rent your personal or tax return information to anyone. ● We do not share your personal or tax return information with anyone outside of Taxsavo for their promotional or marketing use. ● Taxsavo uses your personal information to manage your account, to contact you and to operate, improve, and deliver our products and services, including website. We use your personal information to provide you with information and services you request, to tell you about Taxsavo products and services, and to give you a customized, interactive experience as you use our products. We use your personal information to charge you for the products and services you purchase. We use the contact information you provide to communicate with you. We use your tax return information to prepare and file your return, and provide related assistance and services. We summarize information about your usage and combine it with that of others to learn about the use of Taxsavo products to help us develop new products and services. This information is collected in such a way that it can not be used to identify an individual. ● We retain copies of your completed and filed tax returns in accordance with Taxsavo’s Records and Information Management Policy. This information may also be used to perform analysis relating to your claims under our guarantees, or to provide you with a copy of your returns for your convenience. ● We may use the service of identified Strategic Partners, our third party service providers to deliver services to you on our behalf, and we may share your information with them to host, use, copy, transmit, process, store all data you submit to us through our services and as required by us, including but not limited to personal data and any other data relating to financial information of yourself and others, for the purposes of (a) providing the Services requested by you, as set out in this Policy and enable you to use the Platform and avail the Services (b) allow us to improve, develop and protect our Services; (c) communicate with you about our Platform and the Services; (d) send you information we think may be of interest to you. You agree, represent and warrant that you have all rights to allow the Company, our Strategic Partners and/ or any third-party service providers to host, use, compile, copy, transmit, process, store and retain aggregated customer data, including without limitation in combination with data of other users. ● We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend Taxsavo. For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant. Information Security Taxsavo works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all tax return information. Whenever we prompt you to transmit sensitive information, such as tax return or credit card information, we support the encryption of your information as it is transmitted to us. Our employees are trained and required to safeguard your information. Changes to this Privacy Policy Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Request for deletion of Tax return information At any point in time, if after the completion of requested services, you wish us to delete all the tax return information provided by you from our records, you may do so placing a request for deletion of specific data files from your dashboard or you may do so by writing to us at support@taxsavo.com. Please note that this will permanently delete the files from our record and may not be retrieved later for any purposes. We suggest you to ensure that you have a copy of all the important data files before requesting for deletion. Withdrawal of Consent by You You may choose to withdraw your consent provided hereunder at any point in time. Such withdrawal of consent must be sent in writing to support@taxsavo.com. In case you later withdraw your consent, we request you not to access the Platform and/or use the Services and also reserve the right to not provide you any Services through the Platform. Contact Us If there are any questions or grievances regarding this Policy or the safety of your information, you may contact us at support@taxsavo.com